Refund & Cancellation Policy

Last Updated: September 2026

Verified Business (R49 Once-Off)

Verification fees are non-refundable once a business has been verified and activated.

Premium Business Profile (R99 per Month)

Premium subscriptions may be cancelled at any time. The subscription remains active until the end of the paid billing period.

Featured Business Listing

Featured subscriptions may be cancelled at any time. The listing will remain featured until the current billing period expires.

Failed Payments

If a payment fails or is reversed, the related upgrade may be suspended or removed.

Refund Requests

Refund requests may be considered where an upgrade was not activated due to a technical error caused by Wallawalla.

Contact

For billing questions contact: support@wallawalla.co.za